How to: Enterprise wipe a device

 

🔇 Video is visual only, no Audio

 

Video Summary: This video will demonstrate how to perform an Enterprise wipe on a device.

Timeline Notes: The below will highlight notable times in the video with additional context.

  • 0.01 - In "Home" screen, hover over "SECURE" and click on "Devices".
  • 0.06 - Use the search parameters e.g. Service Number to find the device to be wiped. 
  • 0.16 - Select the device from the list, then click on the "Device Management" button to display a pop-up window.
  • 0.19 - Scroll down to "Device Control" panel and click on "Enterprise Wipe" to display confirmation message, then click "Yes" to complete.