How to run reports: For a particular call type

🔇 Video is visual only, no Audio

 

Video Summary: This video will demonstrate how to run reports for a particular call type.

Timeline Notes: The below will highlight notable times in the video with additional context.

0.01 - In "Home" screen, hover over "CONTROL" and click on "Call Traffic Reports", then "Call Type Report".

0.06 - Once in the report page, click on the dropdown to display the various available call types, and select the desired one. 

0.15 - You can choose a summary or itemisation report. For the summary report, it will give you a total cost per service; for the itemisation, it will give you a breakdown of each call.

0.16 - Select the desired file format, then click on the "Export" button to download the report.