🎧 Video and Audio
Video Summary: This video will demonstrate the steps to organise to port a mobile service to Telstra
Timeline Notes: The below will highlight notable times in the video with additional context.
- 0.30 - This shows the porting form that you need the incoming and outgoing customer to complete.
- 0.53 - This shows how to allocate a Cost centre to the service.
- 1.20 - This shows the purchase order field, feel free to populate that with any information about the port ie. the service desk number for example.
- 1.30 - This shows the Username, Mobile number and SIM number details that you need to complete.
- 2.18 - This shows where you can choose the date for when the port is to happen. Please note : you cannot choose the current date, you can only choose from the next available business day.
- 2.44 - This shows you your order has been submitted and the order reference number. Note: You will also receive an email with information about your order.