How to: Create Service Records

🔇Video is visual only, no Audio

 

Video Summary: This video will demonstrate how to create new services that are not created via procurement workflows or billing data ingestion. 

Timeline Notes: The below will highlight notable times in the video with additional context.

  • 0.15 - You can create Fixed Voice, Mobile and Fixed Data services.

  • 0.28 - The only mandatory field is ''Service Number'' all other fields are optional to update at this time. 

  • 0.35 - Although optional, you can allocate the service to a user from this page. Either an existing user in your portal or a new one. 

  • 0.51 - Although optional, you can allocate the service to a cost centre from this page.