How to: Cancel a service

🔇 Video is visual only, no Audio

 

Video Summary: - This video shows you how to request the cancellation of a service.

Timeline Notes: The below will highlight notable times in the video with additional context.

  • 0.32 - Enter any comments for the specific service. These will be sent to the Dealer as well as be saved against the service's "comments" section of the portal. 
  • 0.48 - (Optional) Enter any internal reference number. (This info will be recorded in the portal and on order reports).
  • 1.03 - (Optional) Add any additional notes to be sent to the Dealer. These notes will not be stored against the service in the portal. 
  • 1.16 - Click "Send".
  • 1.24 - Your order has been submitted & you will receive an email confirming this information.