How to: See the itemised call details for a service

 

🔇 Video is visual only, no Audio

 

Video Summary: This video will demonstrate how to find itemised call transactions of a service number.

Timeline Notes: The below will highlight notable times in the video with additional context.

  • 0.09 -  Click on the "Cost & Usage" tab. 
  • 0.18 - Scroll down to "Summary & Itemisation Data" panel & click on any of call type listed (e.g. Mobile Enhanced SMS) to display all itemised transactions under the category.

Please note : You can click on the "Show Itemisation Only" toggle to display all the itemisation records.