How to run reports: For a previous billing month

🎧 Video and Audio

 

Video Summary: This video will demonstrate how to run any report in the portal against any month of available data.

Timeline Notes: The below will highlight notable times in the video with additional context.

  • 0.16 - The ''Bill Issue Period'' will be available on all reports that have the ability to be generated for past months, if this option is not available on the report page the report is locked the current month.

  • 0.40 - If the portal does not have the available data for the month selected, you will receive a prompt. To learn about this prompt and how to check the available data, please click Here.