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Order a New Service and assign to an existing device - Connect.

This guide will show you how to Order a New Service and assign it to an existing device.

1. Click on Ordering.
Click on Ordering
2. Click on Make an Order.
Click on Make an Order
3. Click on Plans Only.
Click on Plans Only
4. Select the relevant plan and click on Order Now.
Select the relevant plan and click on Order Now
5. Click on Type of SIM and choose the relevant option.
Click on Type of SIM and choose the relevant option
6. Enter any relevant Service Fields, including any service custom fields.
Enter any relevant Service Fields, including any service custom fields
7. Click on Plan Features and modify as required.
Click on Plan Features and modify as required
8. Click on Next.
Click on Next
9. Type the user you want to assign the service to in the User to Assign field.
Type the user you want to assign the service to in the User to Assign field
10. If 'Already Have Physical SIM' or 'Already have eSIM' were selected, enter those details.
If Already have Physical SIM or Already have eSIM were selected, enter those details
11. Click on Add Existing Device/s.
Click on Add Existing Device/s
12. In the field that opens up, type in the IMEI number to search for the relevant device.
In the field that opens up, type in the IMEI number to search for the relevant device
13. Select the IMEI from the list provided.
Select the IMEI from the list provided
14. Click on Assign.
Click on Assign
15. Click on Go To Checkout.
Click on Go To Checkout
16. Enter any Order references.
Enter any Order references
17. Click on Submit Order.
Click on Submit Order
18. Click on Okay.
Click on Okay