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Offboarding a User via Ordering - Connect

This guide will show you how to Offboard a User via the Ordering module.

1. Click on Ordering
Click on Ordering
2. Click on Offboarding
Click on Offboarding
3. Start typing the name of the User to be Offboarded.
Start typing the name of the User to be Offboarded
4. Click on User to be Offboarded.
Click on User to be Offboarded
5. Click on Choose date
Click on Choose date
6. Select date the User id to be Offboarded
Select date the User id to be Offboarded
7. Click on Next.
Click on Next
8. If Service is to be re-assigned, start typing the name of the new User.
If Service is to be re-assigned, start typing the name of the nre User
9. Select the new User.
Select the new User
10. Click on Unassign User if service is to be Unassigned
Click on Unassign User if service is to Unassigned
11. Select Yes.
Select Yes
12. Click on Unassign
Click on Unassign
13. Click on Drop Down box if Status is to be changed.
Click on Drop Down box if Status is to be changed
14. If to be put into 'Spare' for re-assigning later, click on Spare.
If to be put into 'Spare' for re-assigning later, click on Spare
15. Uncheck on 'Return if Device' is to be re-used and not returned.
Uncheck on Return if Device is to be re-used and not retuned
16. Click on Unassign Service as this service is to be Unassigned.
Click on Unassign Service as this service is to be Unassigned
17. Click on Unassign.
Click on Unassign
18. Click on Actions drop down box if service is to be Suspended/Cancelled/Diverted etc
Click on Action drop down box if service is to be Suspended/Cancelled/Diverted etc
19. Click on 'No Action' as we want to reuse this service and then click on 'Next' to go to the Submit page.
Click on No Action as we want to reuse this service and then click on 'Next' to go to the Submit page
20. Click on Next.
Click on Next