This article will guide you in accessing your monthly Line Manager report and understanding how to navigate it.
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2. Log In to the Bluewater Platform
For employee emails utilising Single Sign On Click "Log In". For non SSO or shared mailboxes Click "Send Authentication Link".
3. From landing page click on a User for more detail
The landing page will be the list of Users under your reporting line, and potentially those under your reports depending on the access levels your organisation sets.
4. This will take you to the User ''Overview'' page
See User details, Cost Centre home and financial allocation.
5. Click on Services
To see those services attached to a User and monthly cost. You can then click on 3 dots in a column to configure columns and manage which data you see in the columns.
6. Export data from tables
If you require data for external reporting, click on export button on page.
7. Click on Devices
To see devices attached to the User.
8. Click on Cost & Usage
To see detailed service costs in the month.
9. Click on User Reporting/Reports in menu to investigate all Users in your group
10. Click on User Reporting/Reports/Service Summary
To see information relating to All Services such as cost by Charge Type, Domestic Data Usage, Devices, Monthly Cost and lots of other data.
11. Click User Reporting/Reports/Service Cost Trend
To see 12 months history by User service. This will show you Services coming on and off
12. Click on User Reporting/Reports/Potentially Redundant Services
To see services with no usage for a set period. The default is 3 months, but the 'not used for" period can be changed. These services should be investigated before actions are taken.
13. Click on User Reporting/Reports/Dashboard
