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How to Order Multiple Services - Connect

This guide will show you how to order multiple Mobile Services and how to assign them, either to one user, or to multiple users.

 
1. Click on Ordering
Click on Ordering
2. Click on Make an Order
Click on Make an Order
3. Click on Plans Only
Click on Plans Only
4. Select the plan you are require and click on Order Now
Select the plan you are wanting and click on Order Now
5. In the drop down select the number of Plans you want to order
In the drop down select the number of Plans you want to order
6. Click on Type of SIM and select the relevant option.
Click on Type of SIM and select the relevant option
7. Enter any related Service fields. Any service related custom fields may be filled in here
Enter any related Service fields. Any service related custom fields may be filled in here
8. Click on Plan Features and adjust as required.
Click on Plan Features and adjust as required
9. The Order Summary section will summarise your order.
The Order Summary section will summarise your order
10. Click on Next.
Click on Next
11. In the User to Assign drop down, type and select the name of the user who you want to assign these services to.
In the User to Assign drop down, type and select the name of the user who you want to assign these services to
12. If you type a User and it does not appear, click on Add New User.
If you type a User and it does not appear, click on Add New User
13. Type in the New User details and the cost centre for the services.
Type in the New User details and the cost centre for the services
14. Click Create.
Click Create
15. If you selected "already have Physical SIM or "already have eSIM", enter the SIM card details for the quantity you have requested.
If you selected "already have Physical SIM or "already have eSIM", enter the SIM card details for the quantity you have requested
16. Click on Assign.
Click on Assign
17. You can see all the services ordered have been assigned to the one user you have selected.
You can see all the services ordered have been assigned to the one user you have selected
18. If you selected Request Physical SIM or Request eSIM, you will need to select an address for the SIM to be sent to. Start typing in the Address field and matches based on the Asutralia Post database will be presented.
If you selected Request Physical SIM or Request eSIM, you will need to select an address for the SIM to be sent to. Start typing in the Address field and matches based on the Asutralia Post database will be presented
19. If the address does not exist, you can scroll to the bottom of the list and create the address (handy for the Cnr of x and y roads , Highways etc).
If the address does not exist, you can scroll to thebottom of the list and create the address (handy for the Cnr of x and y roads , Highways etc)
20. Once you have selected the address, click on Assign Address and the page will update to confirm address has been assigned.
Once you have selected the address, click on Assign Address and the page will update to confirm address has been assigned
21. If you make a mistake in assignment, or want to change assignment, click the Unassign icon
If you make a mistake in assignment, or want to change assignment, click the Unassign icon
22. In the Unassigned Users page, go to the Quantity to Assign drop down.
In the Unassigned Users page, go to the Quantity to Assign drop down
23. Select the quantity you want to assign.
Select the quantity you want to assign
24. Select the User to Assign service #1 to, and the SIM Number (if "already have Physical SIM or "already have eSIM" were selected).
Select the User to Assign service #1 to, and the SIM Number (if "already have Physical SIM or "already have eSIM" were selected)
25. Continue assigning quantities until all are assigned.
Continue assigning quantities until all are assigned
26. You can see the progress in terms of assignment down the bottom of the page.
You can see the progress in terms of assignment down the bottom of the page
27. Once you have assigned all quantities, the page will summarise the details.
Once you have assigned all quantities, the page will summarise the details
28. Click on Go To Checkout.
Click on Go To Checkout
29. You can review all details of your order, including assignments on the next page. This will include the user and cost centres you have allocated services to.
You can review all details of your order, including assignments on the next page. This will include the user and cost centres you have allocated services to
30. Review the order summary.
Review the order summary
31. Complete any Order References.
Complete any Order References
32. Click on Submit Order.
Click on Submit Order
33. Click on Okay
Click on Okay