How to: Create a new portal user

🎧Video and Audio

 

Video Summary: This video will demonstrate how to create a new portal user. 

Notes: The below will provide additional context to this video's topic:

  • User creation is restricted to users with the ''Portal Admin'' user role.

  • If a user requires access to cost centres that are not under the same cost centre tree i.e NSW & QLD in the above video, please reach out to support to assist.

User Permission matrix

The below table explains the mapping for each role and the pages they control or provide access to:


Role Name Module/Page Controlled
Govern - User & Asset (Read & Write) Device, User or Service Visibility and Edit access
Govern - User & Asset (View-Only) Device, User or Service Read only access
Bill & Reporting (Read & Write) Billing/Reporting Visibility and Edit access
Bill & Reporting (View-Only) Billing/Reporting Read only access
Secure - View-Only Secure/MDM menu Read only access
Secure -  Administrator Secure/MDM menu visibility and Edit access
Govern - Mobile Data Usage (View-Only) 'Data Usage Dashboard'' Read only access (Govern menu)
Govern - Mobile Data Usage Administrator 'Data Usage Dashboard'' visibility and edit access (Govern menu)
Portal Admin All permission roles and User creation
Procure & Assist Access to raise Procure (request new connections, mobile hardware purchases, ports and upgrade of services) and Assist (ability to request service cancellations, transfer of ownerships, barring updates, SIM replacements etc) requests
Procure Module Approver Procure Module + Order approval page access
Assist Only Assist functionality only (ability to request service cancellations, transfer of ownerships, barring updates, SIM replacements etc)