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FEB-MAR 2026 Connect updates 

🛒 Ordering & Support

    • Enabled device assignment search by serial number or asset tag.
    • Enabled custom fields to be limited by catalogue/entity categories for relevant ordering and maintenance.
    • Display of accessory custom fields in ordering, completion and tracking, consistent with device field behaviour.
    • Support multi-service Request Plan Feature submissions via searchable list and Bulk Import CSV upload.
    • Contract Start/End Dates for device orders can be displayed and exported from the Order Tracking page.
    • Accessory order completion now captures Asset Tag and Serial Number.

    📂 Billing & Data Management

    • A new data type "Date" for Custom Fields
      • Besides String and Single Select, Date is now also supported for custom fields
    • Enhanced pagination navigation for listing screens
      • More controls for navigating through multiple pages, e.g. first page, last page, multiple direct link to pages.

     

    📊 Reports & Listings 

    • Filter Service Summary Report by Billing Account
      • Users can now filter the Service Summary Report by one or multiple billing accounts.
    • Populate GL Code for Cost Centre Group Standardised GL
      • The GL Code column is now automatically populated in exports when all cost centres within a group share the same code.
    • Aggregate Quantity and Cost for Identical Charges
      • Improves readability by consolidating identical charges into a single total quantity.
      • Aggregation applies only to newly ingested bills by V3 ingestion.
    • Pre-Select All Invoice Numbers in Standardised GL. Saves time by automatically including all invoices, especially for customers with high invoice volumes.